Shipping

Currently, we only ship to the UK We are working on expanding this to more countries.

We are happy to inform you that we offer free shipping on all orders, regardless of the order amount. Whether you order a single item or multiple items, you will not pay any shipping costs.

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can track your order by clicking the button in the shipping confirmation email or by entering your track & trace number on the following page: [ADD TRACKING PAGE]

Our processing time is 1–2 business days. Once your package has been shipped, you can expect a delivery time of 5 to 10 business days. We do our best to get your order to you as quickly as possible so you can enjoy your new fashion items soon!

Returns

You can return your items within 30 days of receipt. To ensure a smooth return process, we recommend reading our return policy, which can be found in the footer of our website. To register a return, simply send us an email. Our team is ready to help you and guide you through the return process.

Please contact our customer service as soon as possible with your order number and photos of the damaged item. We will, of course, provide a suitable solution.

You can exchange items by returning them according to our return procedure and placing a new order for the desired item. To start this process, you can email us at support@ferreirawear.com

General Questions

If you would like to cancel or change your order, please contact our customer service as soon as possible. We can only make changes as long as the order has not yet been processed.

Enter your discount code in the designated field during checkout. The discount will be automatically applied to your total amount.

We accept various payment methods, including Creditcard (VISA, Maestro, American Express , Mastercard) Apple Pay. You can see the available options during checkout.